A Clear and Transparent Service Fee Guide
a simple breakdown of what you pay
Our Guide
Understandably, cost is the primary consideration when selecting an export partner. We have eliminated unnecessary complexity to provide an efficient service that maximizes customer value, ensuring complete transparency and zero hidden charges..
ROBUST AUTO Service Fee
Our base price is straightforward with no hidden extras. For vehicles costing more than ¥1,000,000, we apply a 5% surcharge only on the amount over ¥1,000,000. For example, a ¥1,500,000 vehicle would have a surcharge of 5% × ¥500,000 = ¥25,000.
90,000 Yen
Per Car
Pricing Breakdown
Here is what’s included in our 90,000 yen service fee
Auction Sheet Translation
Shipping Arrangements
Auction Bidding Fee
Radiation Exam
Japanese Taxes & Recycle Fees
Vehicle Title Translation
De-registration & Export Application
Thirty Days of Vehicle Storage
ISF Fees (USA only)
Standard Money Receiving Fees
To maintain transparency, the following outlines expenses for which the buyer is responsible. Please note that these figures serve as a representative sample and may vary according to the regulations of your destination country.
Auction Fees
- Winning Bid Fee
Each auction venue adds a fee on top of the hammer price, usually between ¥7,000 and ¥22,000 for most vehicles. It’s charged at cost — the exact amount the auction invoices us is the exact amount on your invoice, with no margin added. - Negotiation Fee (Occasional)
When a vehicle doesn’t sell during the live auction and we negotiate a deal for you afterward, the auction house charges a ¥10,000 negotiation fee. This is rare, and we only go this route when it’s clearly to your advantage. For more details, just ask your sales rep.
Domestic Transportation from Auction Venue to Port of Expor
- As we source vehicles from auction venues throughout Japan, domestic transportation costs fluctuate, typically ranging from 15,000 to 60,000 yen. These fees reflect the volume-based discounts secured from logistics providers, which are passed on directly to the client.
Clearing Customs in Your Country
- Import regulations and associated costs are country‑specific and typically include customs duty, applicable taxes, excise fees, and terminal handling charges. These costs may also vary by port of entry within a given country. Prospective buyers are advised to engage a licensed customs broker in the destination country to obtain an accurate import‑cost quotation.
Country Specific Pre-inspection (JAAI / JEVIC) e.g Kenya, Mozambique
- Certain countries require a pre-shipment inspection before your car leaves Japan. Because these destinations usually have strict rules, make sure to check the requirements before buying. Costs vary, so reach out if you have any questions!
Destination Compliance & Registration Fees
- Once the vehicle is legally imported, the buyer is responsible for any compliance inspections, safety tests, and registration fees required to put the vehicle on the road. These costs are comparable to those associated with any domestic used‑vehicle purchase but may include additional mandated inspections. As they can be difficult to forecast, we encourage you to consult with us — we can provide guidance for a number of destinations.
Cost Estimate Examples
Kenya
Mombasa
Vehicle 600,000 yen
Our Fee 90,000 yen
Auction Fee 20,000 yen
Inland transport 20,000 yen
Vehicle shipping 220,000 yen
Invoice Total 950,000 yen
Uk
Southampton
Vehicle 550,000 yen
Our Fee 90,000 yen
Auction Fee 20,000 yen
Inland transport 20,000 yen
Vehicle shipping 200,000 yen
Invoice Total 880,000 yen
Tanzania
Dar es Salaam
Vehicle 710,000 yen
Our Fee 90,000 yen
Auction Fee 20,000 yen
Inland transport 20,000 yen
Vehicle shipping 210,000 yen
Invoice Total 1050,000 yen
- Prices are approximate and based on an average-sized vehicle (approx. 13 cubic meters).
- Vehicles over ¥1,000,000 incur a higher service fee (5% on the amount above ¥1,000,000). See the full explanation above.
- Please note: These figures are provided as examples only.